SAP Note 23097 - Billing reversal does not reach COPA

Symptom:

When reversing billing documents in SD, individual items or the entire billing documents of the Profitability Analysis are not reversed.

Cause and prerequisites

In Profitability Analysis, the reversal is carried out via the document number and the line item number of the billing document to be reversed at the time of the release of the reversal billing document for accounting.

If reversal is not carried out in Profitability Analysis, the following causes are possible:
a) the line item numbers of the reversal billing document are
differ from the line item numbers of the original billing
document;
b) the reversal billing document was released for reversal before
the original billing document.
c) the item number of the billing document differs from the item
number of the customer order (for Release 3.00-3.0B only)

Solution
Please make sure, in SD Customizing, that the numbering of the items on reversal billing documents matches the original billing document.
Furthermore, the reversal billing document may be released for accounting only after the original billing document.

Missing values are to be posted in Profitability Analysis using line item entry (transaction KE21).

After the original billing document has been posted in CO-PA, the missing reversal billing document can be transferred to profitability analysis in Release 2.2 with the completing entry program for billing documents (transaction KE4S).

Release 3.00-3.0B only:
Make the changes marked with '<--' below.

Additional key words

SD - CO-PA - Interface, VF01, KE4S