SAP Note 22856 - Customer credit memos are not paid

Symptom:

A customer credit memo for which the payment period baseline date is greater than the posting date of the payment run is not paid or cleared even if the next payment run is after the payment period baseline date. The item is also not displayed in the additional log for the due date determination.

Cause and prerequisites

Communication problems when due date is determined, deficit in additional log for due date determination

Solution
Enter a payment period baseline date equal to the current date if a credit memo is to be cleared immediately. If you enter a later payment period baseline date, the system assumes that the credit memo is not to be cleared until this date is reached. Unless payment runs are carried out every day, clearing will take place a few days after the payment period baseline date, but never before the baseline date.
To check whether a credit memo can be cleared, the payment period baseline date is compared with the posting date of the payment run. This is important as the current date and the posting date of the payment run are not necessarily identical.

Additional log corrected in 2.2F
Preliminary correction:
Include F110SFP0

FORM POSTEN_INDEX_PRUEFEN.
...
...
*------- ... Forderungen / Gutschriften ( debitorisch ) ----------------
IF REGUP-KOART EQ 'D'.
IF REGUP-SHKZG EQ 'S'
OR REGUP-XREBZ NE SPACE.
CHECK F110C-BUDAT GE XDATUM.
ELSE.
* CHECK F110C-BUDAT GE REGUP-ZFBDT. <- DELETE
CHECK FKTTAB-NEDAT GT REGUP-ZFBDT. <- INSERT
ENDIF.
...
...
ENDFORM.

Additional key words

F110, payment run, payment run, payment program, payment program, offsetting, due date