SAP Note 17719 - Cust. master texts not copied to billing document

Symptom:

A text from the customer master record is not included in the billing document header.

Cause and prerequisites

Customizing error

Solution
The access sequence for such texts must not query for any existing predecessor document (text object VBBK), but must instead refer directly to the text object "Customer" (KNVV).

Example: copy text 0001 from the payer!

Seq. Text obj. ID Partner Language origin Control modules
No. Text name role All Lang. Partner Sls Condition Des.
role org Data


10 KNVV 0001 RG RG
Cust. text Invoice header text

Important: direct copy from the customer master to the billing document is only supported with role RG!