Symptom
Key word: Service
System log Q0A: "Service - unknown" (e.g. when establishing a
CPIC connection).
Cause and prerequisites
An additional application server was installed with a different
SAP system number; however, the dispatcher service is not known
on all computers (unfortunately, the SAP installation program
only enters one service in /etc/services, not a list).
Because the application server service is not known on the message
server, the message server returns the service "-" (for "No service")
in the SM51 list. Any functions that build on this, like CPIC,
then no longer work.
Solution
Publish all the used services (sapdp.., sapgw.., sapms..) on
all computers where SAP programs are executed.
SAP OSS Notes are online documents published by SAP which cover modifications, product errors, upgrades, FAQ's and customizing notes.
22.5.10
Note 10104 - Service - unknown
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