SAP Note 27848 - Language of work items in a workflow

Symptom:

The work items of a workflow have different languages. (Some of) the work items have a different language to the respective workflow.

Cause and prerequisites

All work items which were created due to asynchronous communication mechanisms in workflow are in the language that is entered for the user of the destination WORKFLOW_LOCAL, which was maintained in workflow Customizing.
All work items that were created due to an event have the language of the event.
Missed deadlines are in the language in which the background job SWWDHEX, which monitors the deadlines, was scheduled.

Solution
From Release 3.0B, the language of the higher-level workflow or of the deadline monitoring work item is evaluated when creating a work item. The new work item is then created in the same language as the respective workflow.
This procedure applies to all types of work items (that is, background steps, deadline monitoring) and also for final notifications which are sent via SAPOffice.
For Release 3.0A, assign the language in which all workflows should run to the user maintained for the destination WORKFLOW_LOCAL (for example, German or English).
When creating workflows or work items via events, set the language of the event, if possible, in the event container (constant evt_language from the INCLUDE file RSWEINCL). If the language of the trigger is not set, the event manager copies the system language from SY-LANGU. When triggering the event from the update, this is not the language of the previous dialog user but the language from the system default.


Additional key words

Work item, WIM