SAP Note 27733 - IS-H: Create customer from ISH -> trans. displayed

Symptom:

When you create an ISH customer (business partner - customer or patient), a FI transaction screen is displayed when you save and all the predefined FI data has disappeared.
Mostly, one of the two following error messages appear:

• 00347 'Field xyz is not an input field'

• 00349 'Field xyz does not exist in the screen SAPMF02D'

Other terms

Business partner, customer, patient, self-payer

Reason and Prerequisites

Field or screen has been hidden or set as a display field via FI Customizing.
In table TN02Q, either default values for the corresponding field have been defined or patient or customer master data should be transferred to FI.
Unsupported screens of Financial Accounting were displayed.

Solution

Check whether the following screens are active and the named fields are not hidden:
Customizing -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Customer Accounts -> Master records -> Preparations for Creating Customer Master Records ->
-> Define account groups with screen layout (customers)
-> Define screen layout per company code (customers)
-> Define screen layout per activity (customers)
For the field or screen in question, check per activity (create, change), for the company code and the account group whether the field has indeed been hidden or set as a display field.
If all fields have been hidden on a screen, the entire screen is no longer visible in the screen sequence in Transaction FD01 or FD02.
Based on the possible customizing possibilities, you can only examine the screen list by executing Transaction FD01 to create the customer and Transaction FD02 online to change the customer.
After each screen change you have to determine the respective screen (program and screen number) via 'System -> Status'.

Program involved: SAPMF02D.

The following screens of Financial Accounting are part of the run and should be active:

Program: SAPMF02D

0105 - Create customer

0106 - Change customer

0110, 0111, 0120, 0125, 0130, 0210, 0215, 0220, 1221, 0230, 610.

Program: SAPLBANK
0100

Program: SAPLSZA6 (Central Address Management)

0200, 0500

The following fields should be active when data is transferred to FI:

0105 - Create customer:
RF02D-KUNNR RF02D-BUKRS RF02D-KTOKD RF02D-REF_KUNNR RF02D-REF_BUKRS

0106 - Change customer:
RF02D-KUNNR RF02D-BUKRS RF02D-D0110 RF02D-D0130 RF02D-D0210 RF02D-D0215
RF02D-D0220

0110:
KNA1-NAME1 KNA1-NAME2 KNA1-NAME3 KNA1-NAME4 KNA1-SORTL KNA1-STRAS
KNA1-ORT01 KNA1-ORT02 KNA1-PSTLZ KNA1-PFACH KNA1-PSTL2
KNA1-LAND1 KNA1-SPRAS KNA1-TELF1 KNA1-TELFX KNA1-TELX1
KNA1-ANRED KNA1-PFORT

0120:
KNA1-BEGRU KNA1-BRSCH KNA1-STCD1 KNA1-STCD2

0125:
-------

0130:
KNBK-BANKS KNBK-BANKL KNBK-BANKN KNBK-XEZER KNBK-BKONT KNBK-BVTYP
KNBK-BKREF KNBK-KOINH
KNA1-KNRZA KNA1-XZEMP

0210:
KNB1-AKONT KNB1-ZUAWA KNB1-BEGRU KNB1-FDGRV KNB1-ALTKN
KNB1-VZSKZ KNB1-ZINDT KNB1-ZINRT

0215:
KNB1-ZTERM KNB1-HBKID KNB1-ZWELS KNB1-TOGRU KNB1-ZAHLS
KNB1-XZVER

0220:
KNB5-MAHNA KNB5-BUSAB KNB1-BUSAB KNB1-MGRUP KNB1-ZSABE KNB1-XAUSZ

1221:
KNB5-MABER KNB5-MAHNA KNB5-BUSAB

0230:
------

SAPLBANK 0100
BNKA-BANKA BNKA-PROVZ BNKA-STRAS BNKA-ORT01 BNKA-SWIFT BNKA-BGRUP
BNKA-XPGRO

SAPLSPO1 0300

Check whether all the address fields of the patient and all the address fields when creating an IS-H customer are ready for input in the financial accounting system.

Do not activate the following screens since an adjustment in programs LN00GF14 and LN00GF15 is required for that purpose:
SAPMF02D
310, 315, 320, 324, 326, 330, 340, 360, 370, 5*