21.8.11

SAP Note 26839 - VA01, VA02: Credit check and incompleteness

Symptom:

Important: This note is obsolete !!!
The problem is solved with Note 395602 !!!

During order processing, documents are authorized from a credit point of view although the static or dynamic credit limit check exceeds the credit limit. The error occurs frequently if the dialog box for the imcompletion check is displayed after saving.
The procedure is as follows:

  • After you saved, the system issues the message "Credit limit exceeded"
  • and then the dialog box for the incompletion check is displayed.
  • The user completes the document and saves it again.

The document is then no longer blocked but approved. If the dialog box for the incompletion check is not displayed, the document is blocked.

Cause and prerequisites

This happens if the confirmed quantity is canceled with the subsequent function "Requirements availability" in case of a credit block (Transaction OVB8).
In general, the system carries out the credit check on the basis of the confirmed or approved quantity of schedule lines.

Solution
As a solution, we recommend that you start an availability check in the above case before saving again. The documents which are mistakenly approved do not represent any risk as the confirmed quantity in the schedule lines is zero.
If it is not possible or if you do not want to initiate the availability check, you should NOT cancel the reserved quantity with the subsequent function "Requirements availability" in case of a credit block (Transaction OVB8).

Additional key words

VA01, VA02


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