SAP Note 24483 - Popups "Printing Notification":coupling method "C"

Symptom:

When printing on a network printer via the access method "C" and a local print queue on an NT server, popups containing "Printing Notification" appear on the screen via the NT Messenger Service for every print job.
In addition one or several events are logged in the system log of the NT Event Viewer for every print job.

When you print on a Novell print server from a NT 4.0 server with GSNW, a Novell print banner is printed after importing NT40 SP5 although this does not correspond to the print and Netware Gateway configuration.

Cause and prerequisites

Missing REGISTRY entry to suppress the message popup or NT spooler configuration which is not adjusted.

Solution

To suppress the Printing notification popups, create registry entries with tool REGEDT32.EXE or change the configuration at the NT spooler of the NT server:

• Deactivate the message popups

Change/Create the following entry in the registry:
HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers

• Menu call: Edit -> Add Value...

Name: NetPopup

Type: REG_DWORD

Data: 0

Then restart the NT spooler service in order to activate the new REGISTRY entry.

If the gateway service is installed for netware, you can also send popups via this path. The following entry should still be entered in the registry though (EDIT -> Add Value):

HKLM\System\CurrentControlSet\Services\NWCWorkstation\Parameters
CurrentControlSet/Services/NWCWorkstation/ Parameters

• Menu call: Edit -> Add Value...

Name: DisablePopups

Type: REG_DWORD

Data: 1

• Deactivating/Configuring NT Event Viewer entries

Procedure for NT3.51
===========================

Change/Create the following entry in the registry:
HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers

Menu call: Edit -> Add Value...

Name: EventLog
Type: REG_DWORD
Data: 0

Then restart the NT spooler service to activate the registry changes.

Procedure for NT4.0
==========================

Open 'Control Panel -> Printers' and select from the file menu item 'Server Properties'. Then select the option 'Advanced' and activate/deactivate the required event in the displayed selection window.

Then restart the NT spooler service to activate the change.

To deactivate the Novell print banner that appears with NT40 SP5, follow the instructions of the Microsoft Knowledge Base Articles Q232559: "Novell Print Banner Always Printed After Applying Service Pack 5".

Additional key words

Print notification, event viewer, event log, popup, messenger service, print banner, banner