SAP Note 24267 - SAPcomm: Landscape format in outbound fax

Symptom:

Fax documents can only be sent in portrait format.

Cause and prerequisites

Dependent on the fax system in use:

1) GammaFax:
Landscape is not supported by the GammaFax card.
2) Topcall:
Preconditions for landscape format:
- SAPcomm version 3.0A4
- Topcall version which supports the pagination command "++FF".

Solution
To change to landscape, the statement is sent to the fax system as part of the fax document. The statement is usually included in the form which is allocated to the fax document, but it can also be written as part of the text itself. The statement must always be written in the exact format required by the fax system in question.

GammaFax: There is no statement to convert to landscape format. Topcall: the statement is "++A4Q".
Other systems: Please consult the manual for your fax system.