SAP Note 19500 - The priority of your request has been changed

Symptom:

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Reason and Prerequisites

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Solution

Dear customer,

We have changed the priority you suggested as from our perspective, the preconditions for this priority are not met in this case. However, we will process your message as quickly as possible.

Thank you for your understanding.

If you do not agree with the change in priority we have made, please contact us at support.country@sap.com.

Yours sincerely,
SAP Active Global Support