SAP Note 15456 - Availability control without mail for action 2

Symptom:

Availability control with action 2 "Mail to project manager" does not send a mail.
An error message may appear instead of a warning.
When you try to save, a warning is displayed, which is correct. This warning is issued each time you try to save, so that you get the impression that you cannot just ignore it.

Cause and prerequisites

You must distinguish between three cases:

1. An error message appears

2. A warning message appears

3. No message appears

4. The warning message reappears each time you try to save

Re

1.

a) Projects:
No manager has been defined in the WBS element or project definition.

b) Orders (3.0 only):
No budget manager has been defined for this order type. See also Note 36690.

2. In Customizing, the "Office user" of the project manager has not been maintained correctly.
(Important: the name must be entered in UPPER CASE)
In Release 3.0, you must also incorporate Note 38019, even if the symptoms described do not occur here. Note the related Notes entered there too.

3. Availability control is not active or the tolerances have not been exceeded.

4. Technical restrictions when processing a warning message.

Solution

Re

1. Maintain the project manager via the master data maintenance function

2. Maintain the Office user of the manager in Customizing (Transaction OPS6)

3. Activate availability control or adjust the tolerances accordingly.

4. Please confirm the warning message with ENTER or with the Enter button in order to save.

Additional key words

Project, order, budget, posting, purchase order, CJBV, OPSC, BP601, BP602, BP603, BP604, BP605, BP606, BP607, BP608, BP611, BP612, BP613, BP614